Privacy Policy

Effective Date: 1-25-2025

At Pollen & Paws, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, www.pollenandpaws.com (the "Site").

By using the Site, you agree to the collection and use of information in accordance with this policy. Please read this Privacy Policy carefully.

1. Information We Collect

We collect several types of information to provide and improve our services:

Personal Information: When you interact with our Site, such as when making a purchase, signing up for our newsletter, or contacting us for customer support, we may collect personal information including, but not limited to, your name, email address, mailing address, phone number, and payment details.

Usage Data: We collect information on how the Site is accessed and used, such as your IP address, browser type, pages viewed, time spent on the Site, and other diagnostic data.

Cookies: We use cookies and similar tracking technologies to monitor activity on our Site and retain certain information. You can configure your browser settings to refuse cookies or alert you when cookies are being sent.

2. How We Use Your Information

We use the information we collect in the following ways:

- To process and fulfill your orders and transactions.

- To respond to your inquiries, comments, and requests.

- To send promotional materials, updates, or other marketing communications (only if you have opted in).

- To personalize your experience on the Site.

- To improve the functionality, design, and content of the Site.

- To comply with legal obligations and protect the security of our users and the Site.

3. Sharing Your Information

We respect your privacy and do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following situations:

-Service Providers: We may share your information with third-party companies who provide services such as payment processing, order fulfillment, email marketing, and website analytics. These third parties are obligated to use your information only for the purposes of providing the services they perform on our behalf.

- Legal Compliance: We may disclose your personal information if required to do so by law or in response to valid legal requests by public authorities, such as a court or government agency.

- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you via email or a prominent notice on the Site if this happens.

4. Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices

- Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails from us by following the unsubscribe instructions included in each email or by contacting us directly.

- Access and Update Your Information: You have the right to access, correct, or delete your personal information. To do so, please contact us at the email address listed below.

- Cookie Settings: You can manage cookie settings through your browser preferences. However, disabling cookies may impact your experience on our Site.

6. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

7. Third-Party Links

Our Site may contain links to third-party websites. Please note that we are not responsible for the content or privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Pollen & Paws  

Email: Contact@pollenandpaws.com  

Phone: 206-395-9084  

Address:  12401 SE 320th St, Auburn, WA 98092

By using our Site, you agree to the terms of this Privacy Policy.